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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leonard Fontenette

February 6, 2025

5  out of  5
rating by Leonard Fontenette
"Ask for NANCY!!! Nancy proved that when you love your job, and helping people it shows! I’ve never had a better experience with an insurance provider EVER! Nancy went above and beyond to make the customer experience friendly, and efficient. To say I’m impressed by her efforts and commitment doesn’t do enough justice, SHE IS AWESOME! and so is State Farm! Give Nancy an opportunity to impress you too, you won’t regret it!"
We responded:
"Thank you!!"
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Jennifer Bingham

January 13, 2025

5  out of  5
rating by Jennifer Bingham
"Chelsea was absolutely amazing! The transition was so easy I ended up moving not only my personal insurance but also my homeowners insurance. I saved hundreds of dollars!!!!"
We responded:
"Thank you for the review! We appreciate your business."
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Sean Trahan

January 10, 2025

5  out of  5
rating by Sean Trahan
"My agent Clint Baker did a great job getting me a great deal with more coverage at a lower cost than the insurance I had with Texas Farm Bureau. Clint saved me $40.00 a month. Get your quote from State Farm."
We responded:
"Thank you! We appreciate your business"
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Sondre Swan

January 8, 2025

5  out of  5
rating by Sondre Swan
"I thoroughly enjoyed the homeowners review with Clint Baker. He was patient, attentive, and explained each line item to my comprehension. I was even able to save a few dollars by bundling my car with State Farm. I have recommended him to at least 3 other people and will continue to tell others of his professionalism as well as personal touch."
We responded:
"Thank you for this great review and for the referrals. "
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Brandon Gilmore

January 4, 2025

5  out of  5
rating by Brandon Gilmore
"I recommend Chelsea at Eddie Neitz for all your insurance needs, she makes everything fast, easy, and affordable, doesn’t get much better than that! Always one step ahead and taking care of her customers is her priority!"
We responded:
"Thank you for taking the time to give us your feedback. We appreciate your business."
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Jessica Stapleton

January 4, 2025

5  out of  5
rating by Jessica Stapleton
"Couldn’t be more pleased with State Farm my go to person is Chelsea Swain. Thank you so much"
We responded:
"Thank you for your business and taking the time to give us your feedback. "
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Dottie Grice

January 3, 2025

5  out of  5
rating by Dottie Grice
"Chelsea is awesome she will either text or call when my bill is due and answers any questions that I may have"
We responded:
"Thank you, Dottie!! We appreciate you!"
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Jon Cader

January 3, 2025

5  out of  5
rating by Jon Cader
"Chelsea Swain always goes above and beyond for me and my family at State Farm in Columbia. She is attentive to our needs and always take care of things in a timely manner! We cannot thank her enough for being at State Farm."
We responded:
"Jon!!! You Rock Thank you"
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Wendall Gilmore

January 3, 2025

5  out of  5
rating by Wendall Gilmore
"Chelsea goes above and beyond to take care of any and all of your insurance needs whether it is auto, life, filing claims, commercial plus more and is very prompt and professional. She will make sure you have the best rates, deals and are fully taken care of and you will be left hassle and worry free. I highly recommend Chelsea with Eddie Neitz State Farm Agency. Give her a call, you won’t be disappointed."
We responded:
"Thank you for your business"
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Kayla White

January 3, 2025

4  out of  5
rating by Kayla White
"Chelsea has helped me every time I needed something."
We responded:
"Thank you for taking the time to leave us your feedback. You are very appreciated as a customer in our office. I hope you feel that way every time you talk to us. We want to be able to earn that 5th star."
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Ali Raja

January 3, 2025

5  out of  5
rating by Ali Raja
"I have had experience with several insurance companies and the agents in the past, however, it was my extreme pleasure working with Chelsea and Payton, they are the best. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you Ali!! We appreciate your business and your feedback, so glad we could help you!! "
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Connor Cornwell

January 3, 2025

5  out of  5
rating by Connor Cornwell
"Friendly employees that are really willing to go the extra mile for customer satisfaction!!"
We responded:
"Thanks Connor!! Appreciate the feedback!! "
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Alan Tharp

January 3, 2025

5  out of  5
rating by Alan Tharp
"The best overall insurance experiences I've ever had with all over my vehicles. From swapping back and forth with different vehicles and different policies needed for different jobs. Chelsea is always a pleasure to work with and thrives to make dealing with any type of insurance a breeze! Highly recommended!"
We responded:
"Thank you for your feedback! So proud that Chelsea can help you with all of your business needs!! We appreciate your business! "
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Julie Mills

January 3, 2025

5  out of  5
rating by Julie Mills
"Chelsea helped me. She was very patient with my indecisions on changing insurance companies. Chelsea made me feel comfortable and made the transition an extremely smooth one. Thank you Chelsea!!!"
We responded:
"Thank you, Julie, Chelsea is an excellent part of my team! I'm so glad to have her to be able to help you! We appreciate your review and the 5 stars!! "
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Jason Ewing

January 3, 2025

5  out of  5
rating by Jason Ewing
"Chelsea and Eddie were absolutely phenomenal! They handled my transition to State Farm seamlessly. It was so easy I ended up moving not only my personal insurance but also my business insurance. They did exactly what they said they would and handled it all quickly. I highly recommend you giving them an opportunity to earn your business. You will not be disappointed. And the best part? I saved money too!!!"
We responded:
"Jason Thank you so much for your business! It means the most to my staff and I! Were always here to help in every way possible "
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CINDI MARTIN

January 3, 2025

5  out of  5
rating by CINDI MARTIN
"Excellent Service and Staff!"
We responded:
"Thank you for your business! My team and I really appreciate you! "
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Kayla Pitman

January 3, 2025

5  out of  5
rating by Kayla Pitman
"THE ABSOLUTE BEST :)"
We responded:
"Thank you! "
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Payton Moses

January 3, 2025

5  out of  5
rating by Payton Moses
"The best staff I could ever ask for to handle my policies when needed!"
We responded:
"Thank you for your business!! We appreciate you! "
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Brittnee Phillips

October 31, 2024

5  out of  5
rating by Brittnee Phillips
"I cannot say enough about Eddie’s amazing staff. Running a business of my own (Griffin Funeral Home) I have very demanding days. I cannot always call and handle my business- Kayla has made it possible for me to send anything from a rental car request; to a policy on a diamond ring in a simple text and it’s just handled! They OFFER me options, yet never try to sell me anything . And because of that, my policies consist of 5 vehicles, a ring policy, 2 life insurance policies, and now working on homeowners. They just really are great. I’ve never been told “You need to….”…. they just do everything for me. Even if it’s not their department; they still get it handled. If you want a staff that goes above and beyond- CHOOSE EDDIE NEITZ STATE FARM!!!"
We responded:
"Brittnee, thank you for this wonderful review! Your feedback means so much to my team and I. I am thrilled Kayla was so helpful. My team and I are always here when you need us and again we can not thank you enough for this kind review! "
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imad jaber

October 29, 2024

5  out of  5
rating by imad jaber
"Great and speedy service 👏"
We responded:
"Thank you!!!! We appreciate your feedback"
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Dianna Rhodes

October 11, 2024

5  out of  5
rating by Dianna Rhodes
"I was pricing car insurance companies and fortunately spoke to a lovely young lady named Gabby. That was the end of my search. I got auto, gome rental and emergency road service for about $70. per month"
We responded:
"Thank you for the review! We appreciate your business and your feedback."
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Patrick Weisskopf

October 9, 2024

5  out of  5
rating by Patrick Weisskopf
"Nancy Mann is the best. She takes the time to explain every aspect of a situation your in to you. She doesn't just get you set up for insurance, she makes sure you have enough coverage and tell you about other services state farm offers. " It's my job to tell you about life insurance. Please don't make it my job to tell your family that you didn't have any". Best quote ever."
We responded:
"Thank you for your review! We appreciate it!"
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Andromeda McElroy

June 20, 2024

5  out of  5
rating by Andromeda McElroy
"They are always professional and prompt with responding to any concerns. I have the best rate I have ever had for auto and renters insurance!!!!"
We responded:
"Thank you! We love helping customers like you."
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Brad Jones

June 3, 2024

5  out of  5
rating by Brad Jones
"Thank you Payton and office staff for everything. you saved me money and now I have the best insurance company on my side! 👏🏻👏🏻👏🏻"
We responded:
"You Rock!!! Thanks Brad"
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Cay Green

April 28, 2024

5  out of  5
rating by Cay Green
"Spectacular service and advice!! Been with him since he started and wouldn’t change now!!"
We responded:
"Cay, thank you so much for the wonderful review! "